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How do I keep track of my International Transfer?
Your transfer will appear in your transaction history in Online Banking in real-time. You will also receive an email notification when the transfer has left your account and when it arrives at the recipient’s account.
What are the exchange rates?
With real time pricing in International Transfers, you will get Parama’s true exchange rate every time! The rate refreshes every 10 seconds.
How much will the recipient receive?
With our guaranteed transfer amount, what is sent is what is received – there are no deductions.
Which Accounts can I send International Transfers from?
International transfers can only be sent from your CAD Chequing Accounts.
How safe/secure is my International Transfer?
Your international transfer is protected with AES 256-bit encryption, automated identity verification, anti-money laundering procedures, automated online checks, advanced anti-fraud safeguards and insurance coverage – all through a FINTRAC regulated entity.