FAQ

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What are the outgoing and incoming Interac e-Transfer limits?

Outgoing e-Transfer limits are: $10,000/day, $30,000/week, and $90,000/month.
There is no Incoming e-Transfer limit.

What are the branch/transit, institution, and account numbers?

Branch/Transit #: 07802
Institution #: 828 or 0828 if 4-digits
Account #: your 12-digit Account # found on cheques, Online Banking and Parama’s Mobile App.

Which browsers are supported for Online Banking?

Only certain browsers are supported by Agility: Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari (current version only & intended to be used only on Apple devices).

What if I don’t have Parama’s Online Banking login page bookmarked?

You can always visit Parama’s website and click the Online Banking login button at the top-right corner of our website. To navigate to the login page directly, please update your bookmark.

How can I reset my Digital Banking password?

On the login page, click “Forgot Password?”
Enter your Member Card number and the last 3 digits of your SIN.
Enter the Two-Step Verification (2SV) code sent to your email or mobile phone.
Create a new Personal Access Code (PAC)/Password, following the password requirements shown on the page.
Re-enter your new password to confirm.
Return to the login page and sign in using your Member Card number and new password.