FAQ
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What should I do if I lost my debit card or it was stolen?
- During branch hours, call Parama Member Support at (416) 532-8723.
- After branch hours, call Everlink at (888) 277-1043, 24 hours day, 7 days a week.
How to get started, step-by-step instructions.
- Log in to Online Banking or the Parama Mobile App.
- Click International Transfers.
- For Online Banking: on the left-hand menu, navigate to Transfers > International Transfers.
- For the Mobile App: select the Transfers icon > International Transfers.
- Read the disclaimer and proceed.
- You will be re-directed to a new page.
- Complete the registration requirements and add your ID.
- Add your recipient(s).
- You are ready to start sending International Transfers!
How do I get Deposit Anywhere™?
Deposit Anywhere™ is available on Parama’s Mobile App only. Download the iPhone or Android App to access this feature.
How much does it cost?
There are no fees to use Deposit Anywhere.
How can I find the nearest Parama Branch or surcharge-free ATM in Canada?
Click the Find Us page and either “Enter a location” or click “Find me”.
