FAQ
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How to get started, step-by-step instructions.
- Log in to Online Banking or the Parama Mobile App.
- Click International Transfers.
- For Online Banking: on the left-hand menu, navigate to Transfers > International Transfers.
- For the Mobile App: select the Transfers icon > International Transfers.
- Read the disclaimer and proceed.
- You will be re-directed to a new page.
- Complete the registration requirements and add your ID.
- Add your recipient(s).
- You are ready to start sending International Transfers!
How do I get Deposit Anywhere™?
Deposit Anywhere™ is available on Parama’s Mobile App only – download the iPhone or Android App to access this feature.
How much does it cost?
There are no fees to use this service.
How can I find the nearest Parama Branch or surcharge-free ATM in Canada?
Click the Find Us page and either “Enter a location” or click “Find me”.
How did I get locked out of Online Banking?
Members will be locked out of Online Banking if they fail to enter the correct temporary verification code three times.