Member Satisfaction Survey

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2. How likely are you to recommend Parama to a family member, friend, or colleague? (0 being Least Likely and 10 being Most Likely)

0	1	2	3	4	5	6	7	8	9	10
0Item #1 0	1Item #1 1	2Item #1 2	3Item #1 3	4Item #1 4	5Item #1 5	6Item #1 6	7Item #1 7	8Item #1 8	9Item #1 9	10Item #1 10

Please provide a reason for your rating

all to comment

3. How do you access Parama's products and services? (select all that apply)

5. Do Parama's current branch hours meet your needs?

If No, please leave a comment of your desired extended hours and which branch.

6. Is Parama your primary Financial Institution?

7. Parama's products and services meet all of my needs.

Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Strongly DisagreeItem #1 Strongly Disagree	DisagreeItem #1 Disagree	NeutralItem #1 Neutral	AgreeItem #1 Agree	Strongly AgreeItem #1 Strongly Agree

8. What additional products and services would you like to see at Parama in the future?

9. How would you prefer to be informed of Parama's news and updates? (select all that apply)

10. How would you rate Parama's in-branch staff on the following characteristics?

Professionalism

10A. How would you rate Parama's Professionalism?

Poor	Fair	Good	Very Good	Excellent
PoorProfessionalism Poor	FairProfessionalism Fair	GoodProfessionalism Good	Very GoodProfessionalism Very Good	ExcellentProfessionalism Excellent

Knowledge

10B. How would you rate Parama's Knowledge?

Poor	Fair	Good	Very Good	Excellent
PoorKnowledge Poor	FairKnowledge Fair	GoodKnowledge Good	Very GoodKnowledge Very Good	ExcellentKnowledge Excellent

Efficiency

10C. How would you rate Parama's Efficiency?

Poor	Fair	Good	Very Good	Excellent
PoorProfessionalism Poor	FairProfessionalism Fair	GoodProfessionalism Good	Very GoodProfessionalism Very Good	ExcellentProfessionalism Excellent

Trust

10D. How would you rate Parama's Trust?

Poor	Fair	Good	Very Good	Excellent
PoorProfessionalism Poor	FairProfessionalism Fair	GoodProfessionalism Good	Very GoodProfessionalism Very Good	ExcellentProfessionalism Excellent

11. Additional comments are welcome and appreciated.