Member Concerns Form

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Welcome and instructions - Step 1 of 4

All concerns submitted using this website form are directed to a Parama Member Concerns Officer.
It is our commitment that you will be contacted within 10 business days of receipt of this concern.
If a resolution cannot be reached and the concern relates to a contravention of the Credit Unions and Caisses Populaires Act, 2020 S.O. 2020 or a regulation made under the Act, the concern may be directed to the Financial Services Regulatory Authority of Ontario (FSRA). See Submit a Complaint to FSRA.